I purchased a trip to NY for October 2020 from Expedia back in February - hotel and flight package. I purchased the additional “Expedia Vacation Waiver” at the same time which states “you may change or cancel your trip for any reason one time prior to the scheduled start time”. So I called to cancel the trip because NY is not currently somewhere I want to travel due to my health concerns. I was told from the representative that my flight and hotel package don’t qualify for cancellation because it’s a non refundable flight and hotel. So I asked to reschedule to 2021 and was told that is not an option either. I asked what the insurance is for and received a scripted response that confused me even more. Any ideas or has anyone else experienced issues with Expedia? Am I stuck losing the money or going on the trip? I have never had issues with Expedia in the past. Thank you.
Submitted May 29, 2020 at 08:23PM by lbatayeh https://ift.tt/2AiqNDA
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