Amtrak will adopt an airline model for its ticket policies

Amtrak is about to get a little more like an airline. Starting on March 1, the national intercity rail carrier will make its cheapest tickets nonrefundable. According to Amtrak, the move will enable it to make its lowest fares even lower.

The plan to adopt non-refundable ticket policies was first reported by Business Insider in December, and the railroad officially announced the changes on Monday 2/24.

When the new policies take effect, passengers who purchase “saver” fares will have 24 hours to cancel or modify their reservation without a penalty. After 24 hours, the tickets will become nonrefundable and changes will not be permitted, according to Amtrak.

Some more expensive tickets will also become more restricted. On standard “value” fares, a 25 percent penalty may apply for cancellations or a 15 percent penalty for changes made within two weeks of departure, unless the passenger is changing or upgrading the reservation on the same train or day as the original reservation.

More flexible tickets — including business and Acela First Class fares will — continue allowing changes without penalty.

More details on the fare policy changes is posted in Amtrak’s press release at https://media.amtrak.com/2020/02/updated-fares-provide-increased-options-for-savings/.



Submitted February 28, 2020 at 07:21PM by sanfrantokyotron https://ift.tt/38ffs2A

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